Skip to content

Cantellus Coffee Agent — Governance Demo

Same request, different outcomes — Satisfactory → Improved.

Share

Orders/min18

Refunds0.6%

Allergen flags2

PIIProtected

QueueMedium

2

Risks prevented

—

Time to safe resolution

—

Cost avoided

+0.6

CSAT impact

Governance Controls

Test with your note

Controls light automatically on Improved. You can also click to highlight manually.

Satisfactory Governance

Baseline

Governance Notes

Improved Governance

Complies

Governance Notes

Why this matters

Privacy builds trust; fewer disputes.
Allergen handling reduces harm and refunds.
Consent + retention reduce regulatory risk.
Audit logs enable rapid issue resolution.

Cantellus Group 2025